Privacy policy

Effective Date: [17/07/2026]

1  Introduction

Welcome to rakshahub.com ("us," "we," or "our") This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services  By accessing or using our Service, you agree to the terms outlined in this Privacy Policy.

2  Information We Collect

2.1 Personal Information

  • Name: To personalize your shopping experience 

  • Contact Information: Including email address and phone number for order communication 

  • Address: For order fulfillment.

2.2 Payment Information

  • Payment Details: Processed securely through [Payment Gateway Name] 

2.3 Usage Information

  • Log Data: Information collected about your visit, such as IP address, browser type, and pages visited 

2.4 IP Addresses

  • IP Address: We collect and store your IP address for security and analytical purposes This information helps us identify and block potential security threats and analyze website traffic.

3 How We Use Your Information

We use your information for order processing, customer support, communication, and to enhance your shopping experience  We do not sell or share your information with third parties for marketing purposes 

4. Cookies and Tracking Technologies

4.1 Cookies

Cookies are used to enhance your shopping experience and track usage statistics  You can adjust your browser settings to refuse cookies, but this may affect certain features of the Service 

5 Third-Party Services

5.1 Payment Processors

Secure and reputable payment processors are used to facilitate purchases. Your payment information is securely transmitted and processed 

5.2 Analytics

Analytics services help us analyze and improve our Service These services may collect information about your use of the Service and may track your browsing behavior 

6. Advertising

6.1 Facebook and Google Ads

We use Facebook and Google Ads services for advertising purposes These services may use cookies and similar technologies to collect information from our website and other sites on the internet 

7 Geographic Location

7.1 Data Storage

Your personal information may be processed and stored in India. By using our Service, you consent to this processing and storage 

8 Age Restrictions

8.1 Children's Privacy

We do not knowingly collect personal information from individuals under the age of 18  If you are under 18, please do not submit personal information. Parents or guardians can contact us to delete information provided by a minor 

9 Security

We implement reasonable security measures to protect your personal information  However, no method of transmission over the internet or electronic storage is 100% secure.

10 Your Rights and Choices

10.1 Access and Correction

You have the right to access and correct inaccuracies in your personal information 

10.2 Deletion

You can request the deletion of your personal information 

10.3 IP Address

You have the right to know how your IP address is collected and used. We use your IP address for security and analytical purposes 

To exercise these rights, contact us at rakshahub2026@gmail..com 

11  Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Changes are effective immediately upon posting on the Service

11.1 Notification of Changes

We will notify users of any material changes to the privacy policy through email or a notice on the website 

12  Contact Information

For any questions about this Privacy Policy, contact us at privacy@yourstorename.com.

13 Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India 

By using our Service, you agree to the terms of this Privacy Policy 



FAQs
Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged If you have any questions please send us an email at rakshahub2026@gmail.com

Ques: What products do you sell on rakshahub.com?
Ans: We offer a diverse range of products spanning categories such as electronics, fashion, home decor, beauty, and more  Explore our website to discover our extensive collection 

Ques:  How can I place an order?
Ans: Placing an order is simple! Navigate our website, select your desired products, and proceed through the checkout process. No account creation is required 

Ques: What payment methods do you accept?
Ans: We accept various payment methods, including credit/debit cards, net banking, and Cash on Delivery (COD) for your convenience  Rest assured, our payment processes are secure and reliable 

Ques:How can I track my order?
Ans: Once your order is shipped, you will receive a tracking number via email. Track your order using this number on our "Track Your Order" page For further assistance, reach out to our support team 

Ques: How long will it take to receive a tracking number?
Ans: We have a next day dispatch policy, so all orders are allocated the tracking numbers  within 24 hours 
You will receive the tracking number on your email address. You can also contact us to get the tracking information 

Ques: Will I receive a confirmation number when I place my order?
Ans: Yes, all customers will receive confirmation after placing their orders on their emails instantly (NOTE: Please contact us if you don't receive one within 12 hours) 

Ques: What is Your Return and Refund Policy?
Ans: We offer a hassle-free 5-day return window If you're unsatisfied with your purchase, you can request a return, and upon approval, receive a full refund. Detailed information is available in our Return and Refund Policy 

Ques: How do I cancel my order?
Ans: Orders can be cancelled within 24 hours of placement -_- Contact our customer support team or email support@yourstorename.co Once an order is shipped, it cannot be cancelled.

Ques: Will I receive a confirmation number when I place my order?
Ans: Yes, all customers will receive confirmation after placing their orders on their emails instantly (NOTE: Please contact us if you don't receive one within 12 hours) 

Ques: Who can I contact if I have a problem with my order?
Ans: All inquiries can be forwarded to officialtrendingtodayy@gmail.com and you can also WhatsApp us at 9876543210

Ques: Can I change my shipping address after placing an order?
Ans: We're sorry, but once an order is confirmed, we cannot change the shipping address Please double-check your address during checkout 

Ques: Do you offer Cash on Delivery (COD)?
Ans: Yes, we do! You can choose Cash on Delivery as a payment method during checkout. Enjoy the convenience of paying for your order upon delivery 

Ques: Is shipping free?
Ans: Yes, we offer free shipping on all orders delivered within India 

Ques: Why should I create an account on YourStoreName.com?
Ans: No account creation is necessary We provide a seamless shopping experience without the need for accounts. Your order updates, including tracking numbers, will be sent to your email 

Ques:  Do you have a physical store where I can make purchases?
Ans: We operate exclusively online All purchases can be made through our website for a convenient and efficient shopping experience 

If you have any other questions or concerns, please feel free to reach out to our customer support team at support@yourstorename.com. We're here to assist you!

 

CANCEL ORDER

To Cancel your order Please follow the following steps :-

1 WhatsApp Us on +91-7892146415

2  Please mention your Order ID with the product name.

3  Type in "Cancel Order" with your full name and city name 

4  The system will pick up the details and automatically cancel your order.

Note: You can only cancel an order within 24 hours of placing it We cannot cancel an order, once it has been dispatched 

A customer will be permanently banned from the website, if he/she places an order on Cash on Delivery and later rejects it when it arrives

Please refer to the below screenshot for your reference